89bdapp Privacy Policy: How We Handle Your information
When you open an account with 89bdapp, you share information with us — your contact details, your wallet connections through Nagad, Rocket or Upay, and your activity on the platform. This policy explains exactly what we collect, why we collect it, and what choices you have over your own data. Access to and use of this platform depends on your local law and eligible regions.
Account data transparency
Nagad, Rocket, Upay wallet context
Your rights, clearly stated
Contact path for data queries
POLICY FOUNDATION
What Data We Collect and Why It Matters
We collect the information you provide when you register — your name, email address, mobile number, and the wallet identifiers you use when connecting Nagad, Rocket or Upay to your account. This is the minimum we need to open your account, verify your identity and process transactions on your behalf. Beyond registration, we also collect activity data: which sections of the platform you visit, how long sessions run, and which payment method you select at the deposit screen. We use this activity data to keep the account experience consistent across sessions and to resolve any disputes about transactions. We do not sell your personal data to third parties for their own marketing purposes. Any third-party service that receives data from us — such as a payment processor handling a Rocket or Upay transaction — receives only what is necessary to complete that specific function. Data shared with payment processors is governed by their own terms, which we encourage you to review. We retain your account data for as long as your account remains active and for the period required under applicable law in your eligible region. If you close your account, we will retain only what we are legally required to keep, and we will confirm the retention period to you in writing upon request.
Nagad
When you link a Nagad wallet, we record the mobile number associated with that wallet solely to match your deposit and withdrawal records. We do not store your Nagad PIN or one-time passwords.
Rocket
Rocket transaction references are stored in your account history so you can reconcile your wallet statements. These references are visible only to you and to our account support team when resolving a query.
Upay
Upay wallet connections follow the same data-minimisation approach: we record only the identifiers needed to match a transaction to your account, and we do not share those identifiers beyond the payment processor.
POLICY COVERAGE MAP
Where This Policy Applies and What It Covers
Not every data interaction on this platform falls under the same rules. This section draws the boundary clearly so you know which protections apply directly and where you need to check a third party's own terms. Availability of any feature described here depends on your local law and eligible region.
Account Access and Login Data
Any information you enter on the 89bdapp login, registration or account-settings screens is covered fully by this policy. This includes your email, mobile number, password hash and any verification steps shown on those screens.
Transaction Records
Deposits and withdrawals processed through Nagad, Rocket or Upay generate transaction references that sit inside your account wallet history. We cover how we store and protect those references; the payment provider covers its own handling separately.
Site Content and Game Activity
Your session activity — which game lobby you opened, how long you spent on a page, which title you launched — is collected by us under this policy to maintain session continuity and resolve account disputes.
Third-Party Services
Links to external services, payment provider apps and any third-party identity verification tools operate under those parties' own privacy terms. We cannot extend our policy to cover how those services handle your data once you leave our platform.
YOUR PRACTICAL OPTIONS
Actions You Can Take Under This Policy
You have concrete options when it comes to your data on 89bdapp, and none of them require you to navigate legal language on your own. To review the personal information we hold on your account, log in and check the account settings page — your registered email, mobile number and linked wallet identifiers are displayed there. If any detail is wrong — a mobile number you no longer use, or a wallet ID that has changed — you can update it directly through the account settings fields. For information we do not surface in the settings panel, such as historical transaction logs beyond what the wallet history shows, you can request a copy by contacting our support team through the contact path listed in the support section below. We aim to respond to data queries within the period required under applicable law in your eligible region. If you believe we are holding data we should not be, or that we have processed your data incorrectly, raise it with our support team first — most issues are resolved at that stage without needing to escalate further.
Review Your Records
Log in, open account settings, and check the personal details panel. Your registered contact information and linked wallet identifiers are listed there and reflect the current data we hold.
Correct Account Details
Update your mobile number or email directly in the account settings fields. For wallet identifiers tied to Nagad, Rocket or Upay, follow the wallet re-linking steps shown on the payment screen.
Request a Data Copy
If you need a copy of data not visible in your settings — such as extended transaction logs — contact our support team with your account email. We will confirm what we can provide and the applicable timeframe.
Raise a Data Concern
If you think your data has been handled incorrectly, contact support with the specific concern in writing. We will investigate and respond with our findings.
REACH OUR TEAM
How to Contact Us About This Privacy Policy
If this policy raises a question you cannot answer from your account settings, our support team is the right first contact. Bring your account email and a clear description of your query, and we will match it to your records on file.
Email Support
Send your data or privacy query to our support email address listed on the contact page. Include your registered account email so we can locate your records quickly and respond within the period required by applicable law.
Live Chat
Open the live chat widget on the platform while logged in to your account. Our team can confirm which data points we hold on your profile and walk you through the correction or deletion steps shown in your account.
Account Settings Path
Many privacy queries — reviewing your contact details, checking linked Nagad or Rocket wallet IDs, or updating your mobile number — can be resolved directly inside account settings without contacting support at all.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies and Account Security Practices
We apply technical safeguards to the data we hold on your account — including encrypted storage for credentials and restricted internal access to transaction records. The specifics of what we collect and how long we keep it are set out in the details section above. For questions about any of these practices, the support paths in the section above are the right route.
Cookie Usage
We use cookies to keep your session active after login, remember your preferred language setting, and maintain continuity if you switch between the lobby and the payment screen. You can manage cookie preferences through your browser settings, though disabling session cookies may affect how the account page loads.
Account Security
Your login credentials are stored in encrypted form. We do not store your Nagad, Rocket or Upay PIN or one-time passwords — those remain with the payment provider. Access to your account data inside our systems is restricted to staff with a legitimate operational need.
Data Retention
We keep your account data for as long as your account is open and for the period required under applicable law in your eligible region. After account closure, we retain only what we are legally required to hold and confirm the specific period upon written request.
Policy Updates
When this policy changes in a material way, we will notify you through the account dashboard or the registered email on your profile before the change takes effect. The current version of the policy is always accessible from the footer of the platform.
POLICY QUESTIONS ANSWERED
Common Questions About Your Privacy on 89bdapp
These are the questions our support team receives most often about how we handle account data. If your question is not covered here, the support paths listed above are the right next step.
What personal data does 89bdapp collect when I register?
We collect your name, email address, mobile number and the wallet identifier you link during registration — for example, the Nagad or Rocket number you use at the deposit screen. We collect the minimum needed to open and maintain your account.
Does 89bdapp share my data with third parties?
We share data only where it is necessary to complete a specific function — for example, passing a Rocket or Upay transaction reference to the payment processor. We do not sell your data to third parties for their own marketing. Each third party operates under its own privacy terms.
How can I see what data you hold about my account?
Log in and open the account settings page. Your registered contact details and linked wallet identifiers are shown there. For data not displayed in settings — such as extended transaction logs — contact our support team with your account email and we will confirm what we can provide.
Can I correct or update my personal information?
Yes. Update your email or mobile number directly in the account settings fields. To re-link a Nagad, Rocket or Upay wallet with a new identifier, follow the wallet update steps shown on the payment screen inside your account.
How long does 89bdapp keep my account data after I close my account?
After account closure, we retain only the data we are required to hold under applicable law in your eligible region. We will confirm the specific retention period in writing if you request it through our support team.
Does this privacy policy apply to payments made through Nagad, Rocket or Upay?
Our policy covers how we store and protect the transaction references generated by those payments inside your account wallet history. How Nagad, Rocket and Upay handle data on their side is governed by each provider's own privacy terms, which we recommend you review separately.
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